What is workplace communication?
Strong communication is the ability to create shared understanding—not simply to speak confidently. It combines listening, clear expression, adaptation to audience and context, and confirmation that the message landed as intended.
Reflect on how clearly you express ideas, listen for meaning, and adapt communication to people and context.
After explaining a new priority, a skilled communicator asks the other person to summarize the decision, owner, and trade-off. That check reveals misunderstanding more reliably than asking, “Does that make sense?”
Answer as you are today
Choose the answer that best describes your recent behaviour at work. No email required.
What does workplace communication mean?
Workplace communication is the exchange of information, meaning, and relationship signals through speaking, listening, writing, and observable behaviour.
Why it matters at work
Leadership work travels through communication. Clarity reduces avoidable rework, listening surfaces information earlier, and thoughtful adaptation helps different people act on the same intent.
What this assessment measures
Clarity & structure
Making the purpose, message, and requested action easy to identify.
Listening & checking
Understanding meaning and testing assumptions before responding.
Audience & channel
Choosing the level, tone, and medium that fit the situation.
How to interpret your score
Your overall result is normalised to a 0–100 scale. Use it to choose a practice area, not to compare your worth with somebody else.
Build your communication foundation
Your answers point to a few recurring situations where a simple routine could make your response more reliable.
A useful communication base
You already use this skill in some situations. The opportunity is to make it more dependable when pressure or ambiguity rises.
A strong communication pattern
Your answers suggest a reliable pattern. Keep testing it in harder situations and watch for the dimension that trails the others.
Designed for reflection, not diagnosis
The ten behaviour-based statements cover 3 practical dimensions. Responses run from “Never” to “Almost always”; negatively worded items are reverse-scored. Overall and dimension results are converted to a 0–100 scale. The assessment is educational and has not been psychometrically validated.
Read the full assessment methodology and editorial standards.
Research that informed this page
Joann Keyton and colleagues (2013), “Investigating Verbal Workplace Communication Behaviors”, International Journal of Business Communication.