Improving Employee Turnover [Checklist]

Employee turnover can be a real pain in the butt for any business.

It not only costs money, but it can also be disruptive to the team and the company culture.

But the good news is that it doesn’t have to be that way.

In this post, I’ll share a checklist to help you improve employee turnover in your organization.

Whether you’re a small business owner or a manager in a big company, these tips will be relevant to you.

So let’s get started!

Understand the reasons for turnover

Before you can start improving employee turnover, you need to understand why your employees are leaving in the first place. It’s not always clear cut and there may be multiple reasons, but it’s important to have a good understanding of the main drivers of turnover in your organization.

One way to do this is to conduct exit interviews with employees who are leaving. This allows you to ask them directly why they’re leaving and get their honest feedback.

You can also look at the data and trends in your organization, such as the turnover rate by department or job function, to identify areas that may be a particular problem.

For example, if you have a high turnover rate in your customer service department, it could be that the job is high-stress and employees are burning out.

Or if you notice that a lot of your employees are leaving shortly after their probationary period, it could be that your onboarding process needs improvement.

By understanding the reasons for turnover, you can then start to address the underlying issues and put in place solutions to improve employee retention.

Prioritize employee engagement and satisfaction

It’s no surprise that happy employees are more likely to stay with an organization than unhappy ones. So, as an employer, it’s important to prioritize employee engagement and satisfaction.

One way to do this is to regularly conduct employee engagement surveys to get a sense of how your employees are feeling about their job and the company. This allows you to identify areas where improvements can be made and take action to address any issues.

For example, if you find that a lot of your employees are unhappy with their work-life balance, you could consider implementing a flexible working policy or providing more opportunities for remote work.

Similarly, if you find that employees feel undervalued or unappreciated, you could put in place a recognition and rewards program to acknowledge and reward hard work.

It’s important to keep in mind that employee engagement and satisfaction is not a one-time fix, it’s an ongoing process. Regularly check in with your employees and make adjustments as necessary.

Additionally, research has found that engaged employees are 87% less likely to leave their jobs, so make sure you prioritize employee engagement and satisfaction.

Provide opportunities for growth and development

One of the main reasons employees leave an organization is because they don’t see any opportunities for growth and development.

As an employer, it’s important to invest in your employees and provide them with opportunities to develop their skills and advance their careers.

One way to do this is by providing training and development programs that align with the employee’s goals and the organization’s needs. This could include in-house training, workshops, or even tuition reimbursement for employees who want to pursue further education.

Another way to invest in your employees is by providing opportunities for career advancement. This could include clear career paths, mentorship programs, or opportunities for employees to take on additional responsibilities or leadership roles.

For example, a study by Deloitte found that companies with high levels of employee development had turnover rates that were 14.9% lower than those with low levels of employee development.

Keep employees in the loop

Effective communication is key to keeping employees engaged and satisfied in their jobs. As an employer, it’s important to keep employees informed and involved in the decision-making process.

One way to do this is by providing regular updates on the company’s performance, goals, and plans. This could be through regular team or department meetings, or an internal newsletter or intranet.

Another way to communicate effectively is by involving employees in the decision-making process. This could be through employee suggestion programs, or by having regular check-ins with employees to get their input and feedback.

A recent study found that companies with effective communication had an average turnover rate of 13.5%, compared to a rate of 48.4% for companies with poor communication.

Furthermore, effective communication not only helps to keep employees informed and engaged but also helps to build trust and a sense of ownership among employees.

Create a positive and inclusive culture

Creating a positive and inclusive culture is essential for employee retention. As a leader, it’s important to lead by example and foster a culture of respect, trust, and inclusivity.

One way to do this is by promoting diversity and inclusivity in the workplace. This could be through hiring a diverse workforce, providing training on unconscious bias, or creating an employee resource group.

Another way to create a positive culture is by promoting a healthy work-life balance. This could be through flexible working policies, or by providing resources for mental and physical well-being.

Overall, companies that prioritize diversity and inclusivity have lower turnover rates.

Creating a positive and inclusive culture not only helps to retain current employees but also helps to attract new talent to your organization. It’s also essential for promoting employee engagement and satisfaction.

Regularly review and adjust your retention strategy

It’s important to remember that employee retention is an ongoing process and it’s important to be proactive in your approach. Regularly review and adjust your retention strategy to ensure it’s effective.

One way to do this is by setting retention goals and regularly measuring your progress toward them. This could be done by tracking key metrics such as turnover rate, employee engagement, or retention rate.

Another way to be proactive is by regularly conducting exit interviews with employees who are leaving the organization. This can help you understand why employees are leaving and identify areas for improvement.

Organizations that regularly review and adjust their retention strategies have a lower turnover rate than those that do not.


Employee turnover can be a real pain for any business, but it doesn’t have to be that way.

By following the tips and using the checklist provided in this post, you can start to improve employee turnover in your organization.

Remember to start with the basics by understanding the reasons for turnover, prioritizing employee engagement and satisfaction, investing in your employees, communicating effectively, leading by example and creating a positive and inclusive culture, and being proactive by regularly reviewing and adjusting your retention strategy.

By taking these steps, you can start to retain your employees and improve the overall health of your organization.

About the Author
Hi there, I'm James, founder of Melbado. I have over 20 years of experience as a leader and entrepreneur. Recently, I turned to leadership coaching and writing to pass on my knowledge to the next generation. If you have any questions or comments, please contact me via our contact page.


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